FAQ

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 1-3 business days to arrive . Delivery details will be provided in your confirmation email.

Are your lash products safe for sensitive eyes?

Yes, our products are formulated with high-quality ingredients that are gentle on sensitive eyes, but we always recommend performing a patch test before use

Is JMTE cruelty-free and vegan?

Absolutely. JMTE is 100% cruelty-free, and many of our products are vegan. We never test on animals and are committed to ethical beauty practices.

Do JMTE products contain parabens or sulfates?

No. All JMTE formulas are free from parabens, sulfates, and other harmful additives. We focus on clean, skin-loving beauty that works without compromising your health.